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Everlane Reviews

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Overall Rating

5.0
9 Reviews
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About Everlane

Everlane is an online retailer of designer-quality goods offered at great values. The company sells a variety of products, from accessories to essentials, exclusively offered to their members monthly. Customers can sign up for a membership by registering and creating an account.

The products range from pants, denim, tops, sweaters, dresses, to shoes & accessories. They also offer best-selling styles in spring-ready shades. Some of the new arrivals include the Linen Daytripper Shirtdress, the Linen Pull-On Barrel Pant, the Linen Short-Sleeve Notch Shirt, the Linen Cross-Front Jumpsuit, the Linen Shirt Dress, the Linen Way-High® Drape Pant, the Linen Relaxed Shirt, and the Linen Wrap Skirt.

Everlane is on a mission to clean up the industry and has made progress as detailed in their latest Impact Report. They also offer cleaner fashion with sustainability efforts behind each of their products. Customers can share their latest looks with #EverlaneOnYou for a chance to be featured. Everlane has 11 stores across the U.S. and offers free shipping on 2+ items..

Everlane Pros & Cons

Pros:

  • Sustainability Efforts: Everlane emphasizes sustainability by using 100% landfill-free shipping materials, running stores and offices on renewable energy, and implementing energy-saving measures.
  • Transparency: The brand is known for its radical transparency, revealing the true costs behind all products from materials to labor to transportation.
  • Quality Products: Everlane offers high-quality items, such as their quilted jackets and Day Glove flats, which are durable and comfortable.
  • Ethical Practices: The company commits to sourcing work from factories with safe and clean working standards, ensuring no child labor, unfair wages, or unsafe conditions.

Cons:

  • Customer Service Issues: Many customers have reported poor customer service experiences, including long wait times for responses, unhelpful representatives, and difficulty in returning items.
  • Size Inconsistencies: Everlane's sizing can be inconsistent, with some items running smaller or larger than expected, and the lack of size inclusivity, particularly for curvy women.
  • False Advertising: There have been instances of false advertising, such as promised shipping times not being met, and misleading product descriptions.
  • Animal Product Use: Despite sustainability efforts, Everlane uses animal products like leather, silk, and wool, which can be a concern for some consumers.
  • Returns Process: The returns process can be complicated, especially for international customers, with some customers reporting that they have to bear the cost of returns.

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Everlane Customer Reviews (9)

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Patrick Morris
Patrick Morris
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Feb 12, 2023
Sabine Mauer
Sabine Mauer
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Feb 12, 2023
James Parks
James Parks
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Feb 11, 2023
Ruth Lopez
Ruth Lopez
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Feb 10, 2023
Christelle Pinneau
Christelle Pinneau
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Feb 10, 2023
Emily Bradshaw
Emily Bradshaw
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Feb 9, 2023
Gilbert Ford
Gilbert Ford
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Feb 7, 2023
Robyn Wenzel
Robyn Wenzel
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Feb 6, 2023
Daniel Latimer
Daniel Latimer
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Feb 6, 2023

Everlane Customer’s Q&A

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Everlane Features and Benefits

Key Features and Benefits of Everlane.com:

  • Radical Transparency: Everlane is committed to transparent pricing and ethical manufacturing practices. The brand shares detailed information about the costs, factories, and production processes behind each product.

  • Sustainable Materials: Emphasizes the use of sustainably sourced materials such as organic cotton, recycled polyester, and other eco-friendly fabrics. This commitment to sustainability appeals to environmentally conscious consumers.

  • High-Quality Products: Known for high-quality clothing that is durable and well-made. The focus on quality ensures that the products last longer, providing better value for money.

  • Timeless Aesthetic: Offers minimalist designs with clean lines and neutral colors. The timeless aesthetic ensures that the clothing remains stylish and versatile, suitable for various occasions.

  • Ethical Production: Partners with ethical factories worldwide, ensuring fair wages and safe working conditions for workers. This commitment to ethical production resonates with socially conscious consumers.

  • Customer Engagement: Engages customers through social media and email marketing, fostering a loyal customer base. The brand's storytelling approach helps build a deeper connection with consumers.

  • Environmental Initiatives: Implements various environmental initiatives such as reducing emissions and eliminating virgin plastics from the supply chain. These efforts contribute to a more sustainable fashion industry.

  • Fair Pricing: Offers fair pricing by maintaining lower markups compared to industry standards. This approach makes high-quality, ethically produced clothing more accessible to a broader audience.

  • Versatile Collections: Provides a curated selection of wardrobe essentials that can be easily mixed and matched. The versatile collections cater to different styles and preferences.

  • Innovative Collaborations: Collaborates with innovative partners to enhance the customer experience. Examples include partnerships for fast delivery and other unique marketing approaches.

  • Annual Sustainability Report: Publishes an annual sustainability report detailing progress towards environmental goals. This transparency allows consumers to track the brand's commitment to sustainability.

  • Positive Brand Perception: Generally perceived as chic, comfy, fashionable, trendy, and sassy. The positive brand perception contributes to its popularity and customer loyalty.

Everlane Pricing

Everlane's pricing strategy is deliberate and transparent. Here are the key points:

  • Consistent Pricing: Everlane uses prices ending in 8, which makes each price feel carefully considered.
  • Dynamic Pricing: Prices vary across categories, with new arrivals often being priced higher to increase revenue early on.
  • Choose What You Pay: Everlane offers a unique feature where customers can choose their own price for certain products, promoting transparency and honesty. This strategy helps build the brand by appealing to customers who value honesty and are willing to pay more to support the brand.

Everlane's pricing approach focuses on transparency, honesty, and customer value, which contributes to its brand building and revenue strategy.

About everlane.com Payment Method?

The website everlane.com accepts various forms of payment. These include Visa, Mastercard, Discover, and American Express. In addition, debit cards from over 100 countries are also accepted. The full list of accepted debit cards can be viewed when adding a credit card to the account..

Everlane FAQs

FAQ

How To Open A Everlane Account?

Steps to Open an Account on Everlane.com:

  1. Visit the Website: Go to everlane.com using a web browser.

  2. Navigate to Account Creation: Click on the "Sign In" or "Account" button, usually located at the top right corner of the homepage.

  3. Select Create Account: Choose the option to "Create an Account" or "Sign Up".

  4. Enter Personal Information: Fill in the required fields, such as name, email address, and password.

  5. Agree to Terms: Review and agree to the terms and conditions and privacy policy.

  6. Complete Registration: Click on the "Create Account" or "Sign Up" button to complete the registration process.

  7. Verify Email: Check the registered email for a verification link and click on it to verify the account.

  8. Log In: Use the registered email and password to log in to the newly created account.

Benefits of Creating an Account:

  • Faster Checkout: Save time during future purchases with saved payment and shipping information.
  • Order Tracking: Easily track the status of orders and view order history.
  • Exclusive Offers: Receive exclusive discounts and promotional offers.
  • Wishlist: Create and manage a wishlist for future purchases.
  • Personalized Experience: Enjoy a more personalized shopping experience with tailored recommendations.
FAQ

Everlane Alternatives

1. Reformation: Known for sustainable and affordable clothes, Reformation offers stylish jeans and dresses for various sizes. Uses organic and recycled materials.

2. Kotn: A sustainable clothing brand that focuses on supply-chain transparency and give-back initiatives. Offers stylish apparel for both men and women.

3. Frank and Oak: Offers a wide range of eco-friendly clothing with a focus on sustainability and quality. Known for its modern and stylish designs.

4. Quince: Provides affordable luxury with a focus on high-quality materials. Offers a variety of clothing items, including linen jumpsuits and merino wool cardigans.

5. Alex Mill: Specializes in classic and timeless pieces with a focus on quality and craftsmanship. Known for its shirts and casual wear.

6. Taylor Stitch: Offers all-American style with a focus on sustainability and durability. Known for its denim and outerwear.

7. Madewell: Known for its denim and casual wear, Madewell offers a wide range of stylish and comfortable clothing. Focuses on sustainability and quality.

8. ISTO: A sustainable brand that offers high-quality basics with a focus on transparency and ethical production. Known for its minimalist designs.

9. The Silk Collective: Specializes in luxurious silk clothing with a focus on sustainability and ethical production. Offers a variety of elegant and stylish pieces.

10. Jomers: Provides affordable and stylish clothing with a focus on quality and craftsmanship. Known for its casual wear and accessories.

FAQ

How do I return an item to Everlane?

To return an item to Everlane, there are three methods available.

  1. Mail-in Return: Log in to your account on the official website, click on the Orders and Returns page, select the items and explain why you want to return them. Print the provided prepaid shipping label and attach it to the package. Mail the package by carrier of choice within 30 days.

  2. In-person Return: Find the nearest Everlane store using the store locator on their website. Bring the item you wish to return, along with the original packaging and any tags or accessories. Present the item and your order confirmation email to the store associate.

  3. Happy Returns Bar: Everlane return policy page mentions this as another way to return any unwanted merchandise.

Please note that the return process may vary depending on the item and the reason for the return. It's recommended to check Everlane's official return policy for the most accurate information.

FAQ

About everlane.com Prices and Cost?

Everlane offers a variety of products with different price ranges. For instance, the Linen Daytripper Shirtdress is priced at $110, the Linen Pull-On Barrel Pant costs $88, and the Linen Short-Sleeve Notch Shirt is available for $78. Other items such as the Linen Cross-Front Jumpsuit and the Linen Shirt Dress are priced at $148 and $98 respectively. The Linen Way-High® Drape Pant and the Linen Wrap Skirt are both available for $128. Lastly, the Linen Relaxed Shirt is priced at $88. It's important to note that these prices are subject to change and may vary depending on the specific product and time of purchase. Everlane also offers sales on selected items, providing an opportunity for customers to purchase their favorites at a discount..

FAQ

What is the quality of Everlane products?

Everlane is known for its exceptional quality and ethical factories. The brand caters to both men and women, providing ethically sourced fashion and accessories. Everlane's mission is radical transparency, meaning that the brand only partners with the best ethical factories worldwide, sources the finest materials, and shares every step of the process with the consumer.

The products are high-quality and made from sustainably sourced materials. Everlane's pieces rarely risk discomfort in the name of aesthetics, and the brand executes as many iterations as possible with utilitarian and usually not gimmicky upgrades. Over the years, dozens of Everlane styles have been tested and reviewed.

For example, the Mary Jane puts a retro spin on the basic ballet flat. It comes in three materials — black leather, black velvet, and tan velvet — and has a sleek almond toe that makes the classic style feel a bit more grown-up. The Day Glove's supple Nappa leather molds to your feet like leather socks, while an elongated upper keeps feet secure and minimizes friction. Small perforations on the sides help prevent hot air from becoming trapped. The Glove Boot is breathable, flattering, extremely comfortable, and has the perfect not-too-high-not-too-low heel.

However, some customers report ill-fitting clothing, issues with customer service, and shipping. Despite these issues, many customers believe that Everlane's products are worth the buy due to their quality and ethical sourcing..

FAQ

About everlane.com Popular Products and Services?

Everlane is an eCommerce clothing company known for its modern essentials. The company's product offerings include tops, sweaters, denim, dresses, pants, shorts, active wear, and intimates. Some of the popular products are the Linen Daytripper Shirtdress, Linen Pull-On Barrel Pant, Linen Short-Sleeve Notch Shirt, Linen Cross-Front Jumpsuit, Linen Shirt Dress, Linen Way-High® Drape Pant, Linen Relaxed Shirt, and the Linen Wrap Skirt. Everlane also offers shoes & accessories. Customers have praised the TENCEL™ Oversized Blazer, Organic Straight-Leg Pant, Original Cheeky® Jean, Organic Cotton Relaxed Cardigan, and the Linen Oversized Puff-Sleeve Dress for their quality and fit. Everlane operates with a mission to clean up the industry and is known for its sustainability efforts..

FAQ

What is the price range of Everlane products?

The price range of Everlane products varies depending on the type of product. For instance, Linen Daytripper Shirtdress is priced at $110, Linen Pull-On Barrel Pant at $88, Linen Short-Sleeve Notch Shirt at $78, Linen Cross-Front Jumpsuit at $148, Linen Shirt Dress at $98, Linen Way-High® Drape Pant at $128, and Linen Relaxed Shirt at $88. There are also many accessories or cotton products that can be purchased under $30.00. Please note that these prices are subject to change and may vary depending on the specific product and time of purchase.

FAQ

everlane.com Return Policy?

Everlane.com has a return policy that allows customers to return items within a 30-day window period of purchase. The items must be unworn, unwashed, unaltered, and in undamaged condition. Original packaging and tags must be included. However, gift cards and final sale items are not eligible for return. Refunds are issued in the original form of payment, but shipping fees are non-refundable.

In terms of shipping policy, orders take 1-2 business days to be processed before being shipped. Typically, standard shipping within the United States takes between 5 to 7 business days. For international shipping, it usually takes 4-7 days for the products to arrive at customers’ doorstep after shipping.

FAQ

How can I buy from Everlane?

To purchase from Everlane, one can visit the Everlane website directly. All Everlane products are sold exclusively through their online platform. Additionally, purchases can be made in person by associates at Everlane's physical stores. Everlane offers a variety of products including pants, denim, tops, sweaters, dresses, shoes, and accessories. It's important to note that Everlane focuses on ethical manufacturing and cost transparency. They release a few products at a time, paying more attention to what customers want, rather than following the ever-changing trend cycle. This focus on quality over quantity is reflected in their final price tag. However, please be aware of the brand's history and make an informed decision before purchasing.

FAQ

What is the return policy of everlane.com?

Everlane offers a generous return policy that allows customers to return items within a 30-day window period of purchase. Whether you are unhappy with the fit, color, or quality, you can initiate the return and obtain a full refund or store credit. Any offline or online purchase from Everlane can be returned within 90 days of the purchase date. Returning items must be in unwashed, unworn, unaltered, and undamaged condition. You must also include original packaging and tags that came with it while returning. Everlane accepts returns of all unworn and unwashed items bought online or in store, with original tags and packaging, except for gift cards and final sale items. You have 30 days from the shipping date to return the items to receive a refund in the original form of payment. Shipping fees are non-refundable.

FAQ

How long does it take to receive my order from everlane.com?

Orders from everlane.com generally take two to three business days to process before they are shipped. After shipping, standard delivery within the United States typically takes between 5 to 7 business days. However, delivery times may vary based on the specific location. For international orders, it generally takes a week to deliver after shipping. Please note that these are estimated delivery times and actual delivery times may vary.

FAQ

Does everlane.com ship internationally?

Yes, Everlane does offer international shipping. They ship to over 100 countries across 5 continents. If a country is not listed, there is an option to sign up to be notified when shipping to that country or territory becomes available. For any questions about international shipping rates or return policies, one can refer to their International Help section.

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